There’s an old saying: “Good, Fast, Cheap - pick two”. Well, at CNC Technical Services we believe you should expect all three. In today’s world, if you are in the business of servicing CNC equipment, customer service is measured by the quality of your work, the cost of the job and how fast you can get the machine back into production. When all these are considered, you will find the clear choice for customer service and satisfaction is CNC Technical Services.

DOWN MACHINE REPAIR

When your machine is down, you’re losing money. We understand this, so the need to get the machine up and running as soon as possible, combined with our commitment to doing the job right the first time is our utmost concern. Our labor and travel rates are amongst the lowest in the industry, and if service parts are needed on your job, our supply of in-stock parts and supplier inventories allows us to offer the lowest prices on replacement parts with ultra-fast deliveries. For customers with the highest demands, we offer extended hours of operation, weekend service and on-call contracts. We service all the major brands including:

And many others…We have full support for Fanuc, Yaskawa (Yasnac), Okuma and Mitsubishi controls, servo/spindle drives and power supplies. Click HERE for information on our repair/exchange programs for these components.

OTHER FIELD SERVICES

We often get asked to perform various specialty services, depending on the customer’s needs and level of support required.

SPECIALIZED PROCEDURES:

• Machine data backups (parameters, programs, offsets, etc.)
• Setup communications (RS-232)
• Ballbar testing
• Barfeed alignments
• Machine geometry/alignments
• Axis alignment/laser calibration

RETROFITS/OPTIONS:

• Floppy to USB upgrade
• Memory upgrade/expansion
• CRT to LCD upgrade
• Programmable coolant nozzles
• High pressure/multiport coolant systems
• Spare M-codes
• Rotary indexer/table interfaces
• Barfeed interfaces
• Steady rest interfaces

Looking for a preventative maintenance program to keep your machines running in top form? Click HERE for more information regarding the PM programs we offer.

If you are looking for a technical support program that provides unlimited phone support, priority email support and access to technical manuals and documentation, then click HERE to find out more about what our TSP can offer you.